Terms and Conditions
Version 2026-10-16 · effective 16 October 2026
Contents: Part A – For everyone · Part B – Plans: Free and ZCROLL+ · Part C – For businesses and creators · Part D – Running ads · Part E – Final provisions · Annexes
Part A – For everyone
§ 1 Who we are and what these terms cover
(1) ZCROLL is operated by Fruity Pages (Eenmanszaak), owner Michael Marco Geilenkirchen, Tentstraat 86, 6291 BJ Vaals, Niederlande, KvK 53664574 (Kamer van Koophandel), VAT ID NL002522680B64, email support@zcroll.com ("we", "us").
(2) These terms govern the use of ZCROLL via zcroll.com, zcroll.to and our apps for iOS and Android, namely for your account, your profile, the Free and ZCROLL+ plans, the business status, earning and "Run ads".
(3) Anyone who only views profiles, opens links or sends a request, booking or order to a business without an account of their own is not a contracting party under these terms. Contracts between a business and its customers are governed by the business's own terms (§ 17).
(4) Definitions:
- A consumer is anyone who uses ZCROLL predominantly neither for a trade nor for an independent professional activity. A business user (trader) is anyone who uses ZCROLL for a trade or an independent professional activity.
- Businesses and creators are users who offer services via their profile or earn with ads.
- Visitors are all persons who open a profile or a short link.
- Free is the free plan, ZCROLL+ the paid subscription.
- Business status, earning, valid views and running ads are explained in §§ 18 to 28.
(5) Users' own terms and conditions do not apply, even if we do not object to them.
(6) Structure: Part A applies to everyone. Part B governs the plans. Part C applies in addition if you offer services via your profile or apply for the business status. Part D applies if you run ads. Part E contains the final provisions. Annexes 1 to 6 form part of these terms. If you buy ZCROLL+ in an app, the terms of Apple or Google take precedence for the purchase (§ 15).
(7) These terms are available in German and English.
§ 2 What ZCROLL offers
(1) ZCROLL is a do-it-yourself mini website: a profile at zcroll.com/@name with links, short links and building blocks ("widgets"), for example opening hours, contact, services and prices, appointment booking, online ordering, events, reviews, shop and games.
(2) There are two plans:
- Free costs nothing. In return, your visitors briefly see ads (§ 9, § 10).
- ZCROLL+ is a paid subscription: ad-free and with all widgets (§ 11).
The features and limits of each plan are set out in the service overview (Annex 2).
(3) In addition there are:
- the business status, a one-time verification (§ 18),
- earning with ads on your own profile (§§ 19 to 23),
- referrals with free months or commission (§ 16a),
- running ads on other users' profiles (Part D).
(4) We strive to provide ZCROLL without interruption. Maintenance, security updates and disruptions beyond our control may temporarily restrict use.
(5) We do not currently offer online payments from customers to businesses via widgets. Where a widget shows a payment step, it says "Online payment coming soon". Before we introduce such payments, we will amend these terms (§ 32).
§ 3 Your account
(1) You register with an email address and password or via a sign-in service (e.g. Google, Apple, Facebook, X, TikTok).
(2) Your details must be true and you keep them up to date.
(3) Each person may have only one account.
(4) Keep your login details secret. You are responsible for everything that happens via your account unless you are not responsible for the misuse.
(5) You must be at least 16 years old to have an account. You can only use ZCROLL+, the business status (and therefore earning) and “Advertise” from the age of 18; on the web you confirm this with your first purchase or application, and if we hold a date of birth from the identity check, that date applies. If you buy in an app, the age rules of your Apple or Google account also apply. You may only run adult (NSFW) profiles if you are of full age. We do not require proof of age for this; visitors confirm their age themselves before they see such a profile.
(6) You sign in to our apps with the same account. The app hides profiles marked as NSFW (adult). You can only unlock them for the app on the website.
§ 4 Your content
(1) You are responsible for everything you publish on ZCROLL: texts, images, videos, links, offers, prices and all details in widgets.
(2) You may only use content to which you hold the necessary rights. If you show identifiable persons (e.g. in your team, in the gallery or on the banner), you need their consent.
(3) For the term of your contract you grant us a simple, free right to use your content to operate ZCROLL: to store it, adapt it technically (e.g. format, size, cropping, video conversion) and show it on your profile and in previews (e.g. preview images for messengers, "Discover", search engines if you allow this). If you use "Promote profile", we may create an ad from your banner, avatar, name and category and show it on other users' profiles (§ 25). The right ends when you delete the content. Running ads with that creative then end as well.
(4) Erotic details are only permitted on profiles you mark as NSFW and only in the form ZCROLL provides for this (text and selection). Nude images, pornographic content and offers of sexual services for payment (e.g. escort, meetings for money) are never permitted on ZCROLL.
(5) If you offer services via your profile, the obligations in § 17 also apply.
§ 5 Rules for everyone
You undertake
- not to publish content that violates applicable law;
- not to artificially generate or manipulate views, clicks or ad views, e.g. through bots, bought or exchanged clicks, automatic reload programs or your own repeated views;
- not to ask or reward visitors to watch or click ads;
- not to cover, alter or technically circumvent ads on ZCROLL;
- not to use ZCROLL for spam, fraud, phishing, malware or other abuse;
- not to use third-party content without their consent;
- not to circumvent ZCROLL's security mechanisms;
- to mark adult content as NSFW (§ 4(4));
- not to impersonate other persons or companies;
- not to misuse the reporting function.
§ 6 Reporting, moderation and suspension
(1) Reporting: Anyone can report profiles, individual content and ads via "Report", even without an account. Reports can also be sent to support@zcroll.com.
(2) Who decides: Reports are reviewed by a person on our team. We only check automatically:
- word filters, for example for nicknames in game leaderboards and messages on supporter walls,
- a block list for target domains of buttons and links in ads and shops,
- the validity of ad views (§ 20).
(3) Measures: If content violates applicable law, these terms or the ad policy, we may:
- hide or remove the content,
- restrict individual features (e.g. earning, running ads, payouts),
- suspend your profile (profile and short links are then no longer reachable),
- terminate the contract (§ 29).
We choose the mildest measure that is sufficient, taking into account how serious the violation is, whether it is repeated and whether it was intentional. Where others are at risk, we act immediately.
(4) Statement of reasons: If we restrict you, we tell you clearly and specifically what we did, why (legal provision or rule of these terms), how we found out (report or our own review), whether automated means were involved and how you can challenge it. We only refrain from this if a law or an authority prohibits it or if it would jeopardise investigations.
(5) Objection: You can object to a decision within 6 months by email to support@zcroll.com. A person reviews the objection and informs you of the result with reasons.
(6) Feedback to reporters: If you report by email, we tell you the result.
(7) For businesses and creators: We give reasons for a restriction or suspension at the latest when it takes effect. We announce a permanent termination at least 30 days in advance with reasons, except where required by law or in the case of repeated serious violations.
(8) If we learn of criminal offences that threaten the life or safety of people, we inform the competent authorities.
(9) Point of contact for users and authorities: support@zcroll.com, languages German and English.
§ 7 "Discover": selection and ranking
(1) On the "Discover" pages we show profiles that are public, do not require follower approval, are not marked as NSFW, are released for search engines and have content (bio, links or visible widgets). Whether your profile appears there is controlled by the setting "Show in search engines".
(2) The order depends only on the date of the profile's last change, newest first. Categories are sorted by the number of profiles shown. Payments, ZCROLL+ or ads have no influence on the order.
(3) If we change the criteria, we update this section.
§ 8 Changes to ZCROLL
(1) We continue to develop ZCROLL. We make bug fixes, security updates and adjustments to new law at any time.
(2) We only make other changes to ZCROLL+ features for a valid reason, for example:
- technical development,
- security,
- changes in the law,
- changes in the services of providers we rely on,
- a widget is hardly used and is replaced by a better solution.
This does not cause you any additional costs. We inform you by email in good time beforehand.
(3) If a change impairs your use of ZCROLL+ more than insignificantly, you can cancel your subscription free of charge within 30 days of the notice or the change. We then refund the amount paid for the period after the end of the contract.
(4) On request, after the end of the contract we will hand over the content you created on ZCROLL free of charge in a common, machine-readable format (profile texts, links, content of your widgets).
Part B – Plans: Free and ZCROLL+
§ 9 Free
(1) Free costs nothing and has no fixed term. Free includes:
- your profile, links and short links,
- the Free widgets with the limits in Annex 2,
- statistics for the last 7 days,
- the note "Made with ZCROLL" on your profile.
(2) You can add and set up ZCROLL+ widgets in Free. They are marked with a lock and only go live with ZCROLL+.
(3) On Free profiles we show your visitors ads (§ 10). The revenue from them belongs solely to us. That is why Free costs nothing.
(4) § 8(1) and (2) apply accordingly to changes to Free.
§ 10 Ads for visitors
This section applies to Free profiles and to profiles on which you earn (§ 19).
(1) Format: The ad is a full-screen image or video with a 6, 15 or 30-second countdown. It is labelled "Ad" and names the advertiser. There is also "Why am I seeing this?" and "Report". Visitors can choose "Cancel" at any time; the action then does not take place. After the countdown, "Continue" appears.
(2) When: Ads do not appear when your profile is opened, but only at the first action:
- when opening a link (including short links, groups, secret links and highlights),
- when opening a widget,
- for actions with a destination, such as calling, WhatsApp, directions or external links in widgets and in the shop,
- before starting a game.
(3) How often on Free: at most once per visitor and profile in 30 minutes. Once a visitor has watched an ad in full, they see no further ad on that profile for 30 minutes; we show this after the ad ("Next ad in 30 minutes at the earliest"). How we recognise visitors for this is explained in the privacy policy.
(4) There are never ads
- for you on your own profile and in the preview,
- for bots and link previews (e.g. in messengers),
- before the imprint, privacy policy, conditions, ad policy and the subscription and cancellation pages,
- before customer links from emails (e.g. manage appointment, track order),
- before emergency numbers,
- in forms, payment steps, when reporting and before links in the profile footer.
(5) Selection: We select ads based on context, not personal profiles: industry, language, country, ad class, competitor protection and – when earning – your settings. On Free profiles only Standard class ads run. On NSFW profiles only ads run that the advertiser has expressly released for adult profiles too.
(6) Competitor protection: If we recognise your profile as a business (e.g. visible opening hours, map, menu or address), we do not show ads there from the industry that belongs to your profile's category. This only applies insofar as we have assigned an industry to your category. We make an effort to do this but do not guarantee it.
(7) Without paid ads: If there is no suitable campaign, we show free campaigns selected by us or ads for ZCROLL itself.
(8) In the apps we only show Standard class ads. They can be closed at any time.
(9) Technical failure: If an ad does not load or the connection drops, the action continues without an ad.
§ 11 ZCROLL+: services and prices
(1) ZCROLL+ includes:
- all widgets, including the Plus widgets,
- higher limits and multiple instances per widget,
- all looks,
- restricting widgets to an audience (e.g. "Followers only"),
- statistics for the last 12 months,
- a profile without the note "Made with ZCROLL",
- no ads for your visitors as long as you do not earn yourself (§ 19),
- the option to earn with business status.
Details are set out in Annex 2.
(2) ZCROLL+ costs €7.99 per month (monthly subscription). On the web, ZCROLL+ is also available as an annual plan for €79.99 for 12 months (§ 13(1)). For consumers this is the final price including VAT. In the apps, the prices shown by the App Store or Google Play apply.
(3) We may unlock ZCROLL+ free of charge for a certain period, for example in promotions or as a goodwill gesture. The unlock then ends automatically without you having to cancel. There is no entitlement to this.
(4) You can only have ZCROLL+ via one channel at a time: web, App Store or Google Play. If you already have ZCROLL+ via one channel, we show you where to manage it.
§ 12 ZCROLL+ on the web: order, trial, payment
(1) Billing details: Before your first purchase you enter your billing details (name, address, country and, for businesses, optionally the VAT ID).
(2) Order:
- You choose ZCROLL+.
- We show you an overview with the price, start and end of the trial or, for the annual plan, start and end of the 12 months, the first payment date and the cancellation rules.
- With a tick box you request that ZCROLL+ be provided immediately and confirm that you know you thereby lose your right of withdrawal (§ 13(5)). An order is not possible without this tick.
- With the button "Order with obligation to pay" you make a binding offer.
- On the page of our payment provider Stripe you enter your payment method.
- The contract is concluded when we confirm your order; this normally happens immediately after you complete the payment details.
We store the contract text. We send you the confirmation of the contract by email. It also confirms your request for immediate provision and your knowledge of losing the right of withdrawal and contains a link to the applicable version of these terms.
(3) Trial: ZCROLL+ starts with 14 days free of charge. Each person gets the trial only once, whether on the web, in the App Store or on Google Play. During the trial you can use everything, including earning. We remind you by email 3 days before it ends. If you do not cancel, ZCROLL+ turns into the paid monthly subscription after the trial and the first payment becomes due. If you cancel during the trial, you pay nothing; ZCROLL+ runs until the end of the trial. If you have already used the trial, the paid subscription starts immediately. The trial is only available for the monthly subscription; the annual plan starts without a trial, and after a paid annual plan there is no further trial.
(4) Payment: You pay in advance for each billing period via Stripe (Stripe Payments Europe Ltd., Ireland). Depending on availability, payment methods are card, SEPA direct debit, Apple Pay, Google Pay and PayPal. You find invoices in your account, and we send them to you by email.
(5) Failed payment: We inform you and retry the payment. ZCROLL+ stays active for 3 more days after the due date. After that, § 16 applies until payment is received. If the last payment attempt also fails, the subscription ends.
§ 13 Term, cancellation, no right of withdrawal
(1) Monthly subscription: The subscription runs for an indefinite period and renews by one month at a time. You can cancel at any time effective at the end of the current month or trial. You can also choose a later date; for the last, started period you then only pay pro rata. Annual plan (web only): You pay once for 12 months when ordering. The annual plan ends automatically after 12 months; it does not renew, and you do not need to cancel it. We remind you 60, 14 and 3 days before it ends by email and in your account. If you renew earlier, the new 12 months follow on from the previous end; at most one further year can be paid in advance. If you switch from the monthly subscription, it ends at the end of the paid month or trial, and the 12 months start there. The annual plan does not provide for ordinary cancellation before its end; paragraph 3 remains unaffected.
(2) How to cancel:
- via "Cancel contracts here": a link in the footer of every page and in your account, also without logging in,
- in your account under "Manage subscription" with "Cancel subscription",
- by email to support@zcroll.com or by letter.
We confirm receipt by email immediately, with date and time and the day on which your subscription ends at the latest.
(3) Extraordinary cancellation: Your right to cancel for good cause remains unaffected; you do not have to state a reason in the form. We review extraordinary cancellations and confirm them only to the account holder: if you send it while logged in to your account, it counts as confirmed. Otherwise we send a confirmation link to the account's email address; we only process it after the click, and without confirmation it remains open. We do not require an ID document. A confirmed extraordinary cancellation ends your subscription at the latest at the next ordinary date; we decide on an earlier end case by case and inform you.
(4) After cancelling, you can keep using ZCROLL+ until the end of the contract. Until then you can withdraw the cancellation ("Reactivate").
(5) No right of withdrawal: We provide ZCROLL+ immediately after the order, including during the trial. When ordering, you expressly request this and confirm that you know you thereby lose your right of withdrawal (§ 356(5) German Civil Code, Art. 16(m) Directive 2011/83/EU, Art. 6:230p Dutch Civil Code). There is therefore no right of withdrawal for ZCROLL+ on the web. You can cancel at any time under paragraph 1.
(6) You cancel subscriptions from the apps with Apple or Google (§ 15). Our cancellation page shows you how.
(7) If you delete your account, a web subscription ends immediately (§ 29(2)).
§ 14 Price changes
(1) New prices apply to new contracts, including the renewal of an annual plan.
(2) We only change the price of your running subscription if you expressly agree. We inform you by email at least 30 days in advance of the new price and the date. If you do not agree, your subscription continues at the previous price until the end of the paid period and then ends. You incur no further costs.
(3) Promotional prices for new customers do not entitle existing customers to the same price.
§ 15 ZCROLL+ in the apps
(1) In our apps you buy ZCROLL+ via in-app purchase from Apple (App Store) or Google (Google Play). The terms of Apple or Google apply to purchase, payment, renewal, cancellation and refund. To that extent they take precedence over §§ 12 to 14. These terms apply to the use of ZCROLL.
(2) You manage your subscription in your Apple or Google account. Our cancellation page cannot cancel a store subscription; it shows you the way.
(3) ZCROLL+ from the app also applies on the web and vice versa. If you have already used the trial, the app offers you the subscription without a trial.
(4) Via "Restore purchases" you link a purchase to your account again.
(5) If Apple or Google refunds a purchase, ZCROLL+ ends immediately.
(6) You cannot buy ads or ad credit in the apps (Part D).
§ 16 When ZCROLL+ ends
This section applies when ZCROLL+ ends: through cancellation, refund, the end of an annual plan, the end of a free unlock or under § 12(5).
(1) Nothing is deleted. Your profile, your widgets and your data remain stored.
(2) Publicly, the Free limits apply again:
- Plus widgets and Plus features are no longer visible; their forms and checkouts are closed.
- Entries above the Free limits and additional instances of a widget are hidden.
- Widgets with a restricted audience are only visible to you.
- The note "Made with ZCROLL" appears again.
(3) Your customers' ongoing transactions (booked appointments, tickets, orders, paid vouchers) remain manageable via the customer links. Your profile no longer accepts new transactions. We do not create new appointments for recurring series; we tell you which series are affected. We no longer send review invitations. We continue to deliver vouchers that have already been paid.
(4) Your visitors see ads again under § 10.
(5) Earning ends. Your confirmed earnings remain yours; you can have them paid out with business status even without ZCROLL+ (§ 23).
(6) If you book ZCROLL+ again, everything becomes visible again.
(7) You remain responsible to your customers for your commitments.
§ 16a Referrals
(1) Who takes part: Every account takes part in the referral programme automatically. There are no codes, no referral links and no campaigns.
(2) When you have referred someone: If someone who is not logged in visits your profile or one of your short links for the first time and then creates a new account on our website, in the same session or within 30 days, that account has been referred by you (a "member"). Only the first visit counts. The following in particular do not count:
- existing accounts that only log in;
- accounts created in the apps;
- visits by bots and visits from your own device;
- your own account and accounts using an email address whose account was deleted in the last 24 months;
- visits while your account is suspended or deleted.
Without consent to marketing cookies we only remember the first visit for the duration of the session. That is why the period is "up to 30 days". There is no right to have a person attributed to you.
(3) Completed referral: A member is completed once they have made their first real payment for ZCROLL+ and that payment has not been fully refunded or charged back within 30 days. The free trial does not count. Until then we show "pending". A completed referral stays completed even if something is refunded later.
(4) Free months: For every 3 completed referrals you get 1 month of ZCROLL+ free of charge.
- If you have a monthly web subscription, we deduct the month from your next invoice (100 % discount on that invoice).
- If you have no other access to ZCROLL+, the month starts immediately.
- Otherwise (subscription via Apple or Google, yearly access, cancelled subscription, access granted by us) we bank the month. It starts automatically when your other access ends.
- Free months do not renew, cost nothing and cannot be exchanged for money or transferred. If your account is suspended, a banked month only starts after the suspension ends. If you buy a subscription during a free month, you pay from the time of purchase.
(5) Commission instead of free months: If you have ZCROLL+ and a confirmed business status (§ 18), you can switch on commission on the "Refer friends" page. Instead of free months you then receive 20 % of the net revenue of every ZCROLL+ payment made by a member, for that member's first 12 months of ZCROLL+.
- Net revenue is the amount paid less VAT and less the payment fee. For web payments this is the actual fee of our payment provider. For payments via Apple or Google we use a fixed store share of 15 % and the VAT of the store country, each as at the time of payment.
- For a yearly payment only the months that still fall within the first 12 months count (example: after 5 paid months, 7/12 of the yearly payment).
- Payments in a currency other than euro earn no commission; they still count as a completed referral.
- We calculate to fractions of a cent, credit whole cents and carry the remainder forward (as in § 23(8)).
- We decide once, when a member's first payment arrives, which reward applies to that member: commission if at that time you meet the requirements and have switched commission on, otherwise free months. If you later switch commission off, this only applies to future payments: members with the reward "commission" then earn neither money nor free months.
- Payments received while your account is suspended, while you have no ZCROLL+ or no confirmed business status, or while commission is switched off earn no commission.
(6) Pending and credit: A commission is first held as pending for 30 days. We then credit it to your balance (§ 23(1)). § 23 applies to payout, credit note and taxes; the commission is remuneration for introducing new customers to us.
(7) Refunds and chargebacks: If a member's payment is refunded or charged back in full or in part, the commission is reduced proportionally.
- If it is still pending, we reduce the pending amount.
- If it has already been credited, we deduct the amount from your balance. If the balance is not sufficient, the rest remains as an open offset and is set off against your next earnings (earning with ads and commission). While an offset is open, we make no payouts.
- If we win a chargeback or a refund fails, we credit the commission again.
- Beyond this offset we do not claim anything back from you.
(8) Abuse: In particular, your own secondary accounts, bought sign-ups, sign-ups in return for a reward and any deception about where an account came from are prohibited (§ 5). If there is a specific suspicion, we can remove a referral; we tell you the reason, and § 22 applies accordingly. Removed referrals earn no commission (including commission already credited, offset under (7)); free months already started or banked remain, but removed referrals no longer count towards a new free month.
(9) Label advertising: If you actively recommend ZCROLL in return for commission, for example in posts, videos or stories, that is advertising. Label it as required by the law of your country (in Germany, for example, under § 5a(4) UWG).
(10) What you see: You only see your members under a pseudonym ("Member 7 · Oct 2026") with the entry point (profile or link), status and, with commission, the amounts. We never show you a member's name, profile, email address or payment details.
(11) Account deletion: If you delete your account, pending commissions and banked or running free months lapse. We write off an open offset. § 23(10) applies to any credited balance. If a member's account is deleted, no new completed referrals or commissions arise from it.
(12) Changes: We may change the programme, the rates and the periods for future payments and completed referrals, or end the programme. We announce this by email at least 30 days in advance. Commissions already credited and free months already started or banked are not affected.
Part C – For businesses and creators
§ 17 If you offer something via ZCROLL
(1) Your offers are your own: services, appointments, orders, tickets, events, products, rides, care and lessons. You conclude contracts about them directly with your customers. We are neither a contracting party nor an intermediary nor a seller. We point this out in forms and checkouts.
(2) You fulfil the obligations that apply to your offer, in particular:
- Imprint: the imprint widget is mandatory for some features.
- Prices to consumers as final prices.
- Your own terms and withdrawal notices to your customers where required.
- Privacy notices to your customers.
- Labelling of allergens and additives.
- Industry rules, e.g. for passenger transport, pet care, childcare and advertising for beauty treatments.
- Rules for prize games: you are the organiser of the prize wheel.
(3) If a widget asks for a confirmation, it must be true. This applies for example to commercial status, the licence for passenger transport, the minimum age or verified allergens. We may request evidence and suspend the feature until then.
(4) You can reply to and report your customers' reviews, but not delete or hide them. Fake reviews are prohibited.
(5) You are responsible for your customers' data. We process it on your behalf under the data processing agreement (Annex 4, § 33). You set how long we store it in the settings of the respective widget, within the periods offered there. We send emails to your customers in your name via our system. You may only use customer data for advertising where this is legally permitted.
(6) As a business user you are notified of changes to these terms at least 15 days in advance (§ 32), given reasons for restrictions (§ 6(7)) and told the ranking criteria (§ 7). You see your customers' data in your widgets' inboxes.
§ 18 Business status
(1) What: The business status is a one-time verification of your identity and your details. You need it for:
- earning (together with ZCROLL+, § 19),
- commission for referrals (together with ZCROLL+, § 16a(5)),
- your own ad campaigns (§ 26),
- payouts and self-billing invoices (credit notes, § 23),
- later, receiving payments via widgets.
(2) Who: Private individuals, sole traders and companies with residence or registered office in a country offered for selection in the application can apply for the business status.
(3) Application:
- Billing details (name, company if applicable, address, country, VAT ID if applicable).
- Identity verification with an ID document (front and back) and a selfie. If your identity has already been confirmed, this step is skipped.
- Tax details (legal form, tax number, small business yes/no) and bank details (account holder, IBAN).
- Consent to this Part C and to the self-billing procedure (Annex 6).
A person on our team reviews the application. We check name and address against the EU sanctions lists. If tax details or the sanctions check are missing, we complete them at the latest before the first payout.
(4) Why: We verify because we pay out money and deliver ads with third-party links. This protects advertisers, visitors and creators from fraud and abuse and fulfils our tax and sanctions obligations.
(5) Business or private: In the application you state whether you act as a business user or as a private individual. The VAT on your credit notes depends on this (§ 23(6)).
(6) Confirmation: Upon confirmation the business status is active immediately. If we reject, we tell you the reason. You can correct your details and resubmit.
(7) Keep your details up to date. If your bank or tax details change, we may verify them again.
(8) Suspension and balance: If we have specific indications of false information, fraud, manipulation, a match on a sanctions list or other serious violations, we may suspend the business status or your account. All money features then stop: earning, your own campaigns and payouts. If we suspend your account because of a violation of these terms or applicable law, we withhold your balance from earning; it will not be paid out. In individual cases we may still pay it out as an exception. If the suspension turns out to be unjustified, we pay out the balance. If we suspend for another reason, your balance remains stored and we pay it out as soon as the reason no longer applies, unless a law or a justified counterclaim prevents this. § 6(4), (5) and (7) apply.
§ 19 Earning
(1) Requirements: ZCROLL+ (also during the trial), a confirmed business status and your express consent via the switch "Turn on earning". By turning it on you accept §§ 19 to 23 and the rates in Annex 1 Part B.
(2) What you allow: Your visitors see ads under § 10 – on your profile, before your links and widgets and, if you set them up, before redirects from your own websites ("Sites"). Your settings determine how often and which ads.
(3) Your settings:
- For the whole profile: ads on or off; frequency "once per visitor (30 minutes)" or "on every click"; maximum spot length (6, 15 or 30 seconds); dating ads yes or no; erotic ads (18+) yes or no, only for NSFW profiles; exclude industries; block advertisers.
- For each link and each widget with ads: profile default, off, once per visitor or on every click.
Dating and erotic ads are off until you expressly turn them on. Both run only on the website, never in the apps. Erotic ads only run between 11 pm and 6 am (German time) because we do not carry out age verification.
(4) "On every click": Your visitors then see an ad on every click on the element; we do not show a note about a break in that case. However, the same person on the same element is paid for at most once in 15 minutes (§ 20(3)). If there is no paid campaign, we show no ad.
(5) What we pay: a fixed net amount per 1,000 valid views under Annex 1 Part B. It depends on the ad class, the spot length, whether the ad has a button and on your tier on the day of the view (§ 21). You do not receive a share of individual ad bookings. The prices for advertisers are public (Annex 1 Part A).
(6) You have no entitlement to a certain amount of ads or certain earnings. How many ads run depends on demand. Free campaigns and ads for ZCROLL (§ 10(7)) do not generate any payment.
(7) Pausing: You can switch earning off ("paused") and on again at any time. During the pause your visitors see no ads and no new earnings arise.
(8) End: Earning ends when ZCROLL+ ends, when your business status ends or is suspended or when we suspend earning (§ 6, § 22). Confirmed earnings remain yours, except in the case of § 18(8) sentence 3.
(9) Sites: For redirects from your own websites only the industries you selected for this run. If earning ends, Sites redirect without ads.
(10) Changes to rates and tiers only apply to views from the time of the change. We announce them by email at least 30 days in advance. You can stop earning at any time.
(11) Any manipulation under § 5 is prohibited, in particular your own views, bots, bought traffic and views in exchange for rewards.
§ 20 Valid views and their review
(1) Viewed: A view counts as viewed when the countdown has fully elapsed and our server has confirmed the duration, i.e. when "Continue" appears. Cancelled, unloaded or unconfirmed ads do not count: we do not pay for them and do not charge any advertiser.
(2) Review: Only valid views are paid for (and charged to advertisers). We do not review in real time but once a day for whole days, at the earliest two days after the day of the view. Only then are your earnings confirmed.
(3) Invalid are in particular:
- duplicate views: the same person on the same element within 15 minutes;
- your own views;
- automated access: bots, link previews, automated browsers, access from data centres;
- views from clicks that we have classified as fraud;
- unusual clusters: if on one day a conspicuously large share of your views comes from the same network or the same browser identifier, we do not count the excess, the most recent views first;
- views if your account is suspended at the time of settlement;
- views that have not yet been reviewed when your account is deleted.
We do not publish the exact thresholds so that they cannot be circumvented.
(4) Detailed review: If the review under no. 5 discards only a small share of your views on a day, we settle the day automatically. If the share is higher, or your views jump on one day, a person reviews the whole day ("in detailed review"). This also applies if your business status is suspended at settlement. We decide within 14 days. Without a decision within this period, the views of that day are deemed invalid.
(5) What you see: your confirmed earnings in euros, the note "New views under review" and your tier. We do not show daily figures of paid views. Your credit notes state the number of valid views per class, spot length, button and tier. On request to support you receive, for each month, a breakdown of valid and invalid views by reason category.
(6) If we stop a campaign or reject a creative afterwards, we settle views already seen and valid as normal.
(7) Visits in your statistics are not earnings.
(8) The same rules apply to advertisers (§ 28).
§ 21 Tiers
(1) There are 5 tiers. Your tier determines your rates (Annex 1 Part B).
(2) Calculation: On the 2nd of each month we calculate your tier for the current month. The basis is the average of your valid, paid views per month over the last 3 calendar months. Only months count in which you were eligible for the whole month: ZCROLL+, confirmed business status, earning switched on or paused by yourself, and no suspension. Months in which you paused yourself therefore count. If there is no such month, tier 1 applies. The new tier applies to views from the 1st of the month.
(3) Never retroactive: Each view is subject to the tier on the day of the view.
(4) Tiers can rise and fall. In your account you see how close you are to the next tier and whether your tier could fall, without absolute numbers.
(5) If the share of invalid views over the last 30 days is conspicuously high, your tier does not rise for the time being. If it is very high, we suspend earning until a person has reviewed the case (§ 22). In justified individual cases we may set or hold a tier, for example on suspicion of manipulation; you are told the reason.
§ 22 Reasons and objection
(1) Notification: We notify you ("Earnings restricted") if a day in detailed review ends as invalid or we suspend your earning. The message states the reason category (e.g. "automated access", "unusual cluster", "account suspension") and how to object. It contains no detailed figures. If you pause yourself, there is no message.
(2) Automated decision: The daily review runs automatically. You have the right to have a person review the decision, to express your point of view and to contest the decision.
(3) Objection: You can object within 6 months by email to support@zcroll.com. A person reviews the objection, decides and gives reasons for the result.
(4) If you succeed, we credit you the payment for the affected views at the tier on the day of the view.
(5) Your right to go to court or to the authorities remains unaffected.
§ 23 Payout, credit note and taxes
(1) Balance: Your confirmed earnings from earning with ads and credited commissions (§ 16a) are your balance. It remains yours even if ZCROLL+ ends; § 18(8) applies to a suspension because of a violation.
(2) Requirements: confirmed business status, complete tax details, completed sanctions check, bank details with IBAN, a balance of at least €25 and no open offset (§ 16a(7)). You do not need ZCROLL+ for the payout.
(3) Schedule: We pay out automatically every month, on the 1st of the month, as soon as the requirements are met. On request we pay out immediately; for this we deduct €1.50 from the payout.
(4) Method: We transfer by SEPA from our bank account, usually within a few bank working days.
(5) Credit note: For each payout we create a credit note as a PDF. It contains your details, the period, one line each for class, spot length, button and tier (number of valid views times rate), for commissions a line for referral commission (number of payments) and, where applicable, a line for referral commission corrections, as well as a line for rounding and carry-over. You find it in your account. You agree that we settle your service by credit note (self-billing); you do not issue us an invoice of your own. Details are set out in Annex 6.
(6) VAT: The rates in Annex 1 are net amounts. Which VAT applies depends on your details in the business status:
- businesses in the EU outside the Netherlands: reverse charge, no VAT on the credit note;
- small businesses: no VAT;
- businesses in the Netherlands: we additionally pay Dutch VAT (BTW);
- private individuals: no VAT.
(7) Taxes: You are responsible for the taxes on your earnings, such as income tax, VAT or a business registration. We do not give tax advice. We may be obliged to report payouts to tax authorities.
(8) Rounding: We calculate to fractions of a cent. Whole cents are credited, rounded down. We carry the remainder forward to the next settlement.
(9) Suspected manipulation: In the event of specific suspicion we may withhold a payout until clarified; we tell you the reason, and § 22 applies. If the violation is confirmed and we suspend your account, § 18(8) applies. Statutory claims, e.g. for damages, remain unaffected.
(10) Final payout: If you delete your account, we automatically pay out your balance from 1 cent if you have a confirmed business status and bank details. The minimum of €25 and the fee then do not apply. We complete tax details and the sanctions check before payment. Without these requirements you must expressly waive the balance so that we can delete the account (§ 29(2)).
Part D – Running ads
§ 24 Access
(1) Every user can promote their profile (§ 25). You only need your billing details for this.
(2) Your own campaigns (§ 26) are only available with a confirmed business status. You do not need ZCROLL+ for this.
(3) You only book ads in the browser. In the apps you can view, pause and resume campaigns and delete drafts.
(4) The contracting parties are you as advertiser and us. We sell ad placements at fixed prices. The owners of the profiles on which your ads run are not your contracting parties.
(5) This Part D, the ad policy (Annex 3) and the prices in Annex 1 Part A apply.
§ 25 Promote profile
(1) From your profile's banner, avatar, name and category we automatically create a portrait-format ad. It is recreated each time a booking starts; with "Update creative" you renew it. The button "View profile" leads to your profile.
(2) "Promote profile" runs in the Standard class with 6 seconds, without a button surcharge: €6.00 net per 1,000 valid views. The budget starts at €10 net. You can choose duration, language and countries.
(3) The industry results from your profile's category. Because of competitor protection (§ 10(6)) your ads do not run on profiles of businesses in the same industry.
(4) Profiles marked as NSFW cannot be promoted for the time being.
(5) A person on our team reviews the ad before it starts (§ 27).
(6) You need the rights to the banner and avatar and the consent of identifiable persons for use in advertising (§ 4).
§ 26 Your own campaigns
(1) A campaign consists of:
- name and budget (from €10 net),
- spot length (6, 15 or 30 seconds),
- ad class (Standard, Dating or Erotic 18+),
- creatives (image or video) of the same class,
- optionally a button with a predefined text and a target address (https),
- languages, countries and period,
- whether the campaign may also run on adult profiles (default: no).
(2) We show you the fixed price when you create it. There are no bids and no auction.
(3) The industries belong to the creative. Target addresses on blocked domains (e.g. link shorteners) are not permitted.
(4) Political advertising is prohibited. For each campaign you confirm that it is not political advertising.
(5) Dating and erotic ads only run on the website and only on profiles whose owners have expressly allowed them. Erotic ads also only run on NSFW profiles and only between 11 pm and 6 am (German time) because we do not carry out age verification (ad policy).
(6) You can pause, resume and end campaigns. Unused budget of an ended campaign remains your credit.
§ 27 Review, labelling, responsibility
(1) Review: A person reviews every creative before approval: ad class, ad policy and the industry checkpoints. If the class does not fit, we reject with the reason "Class does not fit: …"; we never change the class silently. If we reject for other reasons, we tell you the reason. You can revise the creative and resubmit it.
(2) Your responsibility: Our review does not relieve you. You are responsible for your ads and your landing pages being lawful and for holding all rights to the content.
(3) Labelling: We label your ads as "Ad" (for erotic ads "Ad · 18+"). We name you as advertiser with the name or company from your billing details and explain under "Why am I seeing this?" on what basis the ad was selected.
(4) Stop: Following reports or new findings we may stop running ads. We tell you the reason. We settle views already seen and valid.
(5) Indemnity: If you are a business user, you indemnify us against third-party claims based on your ads or your landing pages, including reasonable costs of legal defence. This does not apply if you are not responsible for the infringement.
(6) No reach guarantee: We do not owe a certain number of views, a minimum delivery or certain times. We distribute ads randomly, weighted by the remaining budget. Profile owners can exclude industries and block advertisers.
§ 28 Prices, credit, settlement
(1) Prices: The fixed net prices per 1,000 valid views in Annex 1 Part A apply. VAT is added depending on the tax case. If you do not provide a VAT ID, we treat you as a consumer and show you final prices including VAT.
(2) Credit: You top up credit in advance: via Stripe (e.g. card, SEPA direct debit, PayPal) or by bank transfer to our bank account with a payment reference (prepayment). The minimum top-up is €10 net. The net amount is credited as soon as the payment has been received. You receive an invoice for each top-up. Topping up is not possible in the apps.
(3) Settlement: We settle daily after the review (§ 20) for whole days. Per campaign and settlement run we round the total up to the full cent once. We never charge more than the remaining budget. When delivering we reserve the price of a view; if the view is invalid or expires, we release the reservation.
(4) Only valid views: We only charge valid views under § 20. Cancelled or unloaded ads cost nothing. In the statistics you see valid views, spend, button clicks and the click rate. We do not hand over raw data.
(5) Remaining credit: Credit does not expire. We refund unused credit on request, less amounts already used and reserved.
(6) Credit is not money in the sense of a means of payment. It is not transferable, earns no interest and is only valid for ads on ZCROLL.
(7) Withdrawal: As a consumer you can withdraw from a top-up under the withdrawal notice for ad credit (Annex 5) – most easily via “Withdraw from contract (ad credit)” at the bottom of every page or in your account under ad credit. Without login, we only carry out the withdrawal once you confirm it via the link sent to your account's email address. We refund the remaining free credit from the top-up; credit already used or committed to campaigns counts as compensation for value (Annex 5).
(8) Errors: If we charge views wrongly, we credit the amount to your credit.
Part E – Final provisions
§ 29 Account deletion and termination by us
(1) You can delete your account in the settings at any time. This ends the contract about ZCROLL without notice.
(2) Consequences of deletion:
- A ZCROLL+ web subscription ends immediately. We do not refund the amount paid for the period after deletion. It is therefore best to cancel first effective at the end of the billing period.
- You must cancel a subscription via Apple or Google there; otherwise the store keeps charging it. We point this out when you delete.
- We pay out earnings from 1 cent under § 23(10), or you expressly waive them (tick box with the amount). Remainders below 1 cent lapse.
- Pending commissions and banked or running free months lapse; we write off an open offset (§ 16a(11)).
- Views still under review become invalid (§ 20(3) no. 7).
- For ad credit from 1 cent you submit a refund request or expressly waive it. Running campaigns end.
- Profile, links and widgets are no longer reachable. We delete personal data under the privacy policy. We keep billing details, invoices and credit notes as long as the law requires.
(3) Ordinary termination by us:
- Free: with 30 days' notice,
- ZCROLL+: at the earliest at the end of a billing period, with at least one month's notice,
- businesses and creators: at least 30 days in advance with reasons (§ 6(7)).
(4) Termination without notice: In the event of serious or repeated violations, fraud, unlawful content or a match on a sanctions list we may terminate without notice. We give reasons (§ 6). We refund pro rata amounts already paid for ZCROLL+ for the period after the end of the contract unless we have a counterclaim. § 18(8) applies to balances from earning.
§ 30 Liability
(1) We are liable without limitation for intent and gross negligence, for injury to life, body or health, under product liability law and insofar as we have given a guarantee.
(2) In the case of slight negligence we are only liable if we breach an obligation whose fulfilment makes the contract possible in the first place and on which you may rely (essential contractual obligation). Liability is then limited to the foreseeable damage typical of the contract.
(3) For content of users and advertisers and for websites that are linked, we are only liable under the statutory rules for hosting services. We do not owe certain earnings, reach or success.
§ 31 Rights to ZCROLL
All rights to ZCROLL remain with us, in particular to the design, the code and the brands "ZCROLL" and "ZCROLL+". Your content remains yours; the rights you grant us to it are governed by § 4(3).
§ 32 Changes to these terms
(1) We may change these terms for the future if there is a valid reason, such as new laws or court decisions, new features, security or changed services of providers.
(2) We announce changes by email at least 30 days before they take effect and highlight them. For businesses and creators the period is at least 15 days.
(3) Changes only apply with your express consent. We tell you in the announcement how to give it. Silence does not count as consent.
(4) If you do not consent by the time they take effect, the previous terms continue to apply to you. We may then terminate your account with notice under § 29(3). You can cancel at any time before that.
(5) § 14 applies to price changes, § 19(10) to changes to rates and tiers.
§ 33 Data protection and data processing
(1) How we process personal data is set out in our privacy policy.
(2) You are responsible for your customers' data from requests, bookings, orders, registrations, tickets, vouchers and similar transactions. We process it on your behalf. The data processing agreement (Annex 4) applies to this. It applies as soon as you use a widget that collects such data.
(3) You inform your customers about data protection yourself. Our forms show a short notice naming you and us.
§ 34 Applicable law, place of jurisdiction, dispute resolution
(1) Dutch law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer habitually resident in another state, you additionally retain the protection of the mandatory consumer protection provisions of that state.
(2) Consumers can sue us at their place of residence or at our registered office; we only sue consumers at their place of residence.
(3) For business users the exclusive place of jurisdiction is the court competent for our registered office (Rechtbank Limburg). We may also sue business users at their registered office.
(4) We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§ 35 Miscellaneous and contact
(1) If a provision is invalid, the remaining provisions remain valid.
(2) We reach you by email and via notifications in your account.
(3) We may transfer the contract to a company that continues ZCROLL, for example a newly founded company. We inform you beforehand. You may then cancel.
(4) Questions about these terms: support@zcroll.com. Our imprint contains all details about the provider.
Annex 1 – Prices and rates
All amounts in euros, net, per 1,000 valid views.
Part A: Prices for advertisers
| Class | 6 sec. | 15 sec. | 30 sec. |
|---|---|---|---|
| Standard | €6.00 | €10.80 | €18.00 |
| Dating | €9.00 | €16.20 | €27.00 |
| Erotic 18+ | €12.00 | €21.60 | €36.00 |
- Button with call to action: +20 % (price × 1.2).
- Promote profile: Standard, 6 sec., without surcharge: €6.00.
- Minimum top-up: €10 net. Consumers see final prices including VAT, for example with 19 % German VAT €7.14 instead of €6.00.
Part B: Rates for earning
Base rates per tier (6-second spot, without button):
| Tier | from avg. valid views per month | Standard | Dating | Erotic 18+ |
|---|---|---|---|---|
| 1 | 0 | €2.40 | €3.60 | €4.80 |
| 2 | 1,000 | €2.70 | €4.05 | €5.40 |
| 3 | 3,000 | €3.00 | €4.50 | €6.00 |
| 4 | 8,000 | €3.30 | €4.95 | €6.60 |
| 5 | 20,000 | €3.60 | €5.40 | €7.20 |
Factors: 15-second spots × 1.8 · 30-second spots × 3 · ad with button × 1.2.
Converted for longer spots (without button):
| Tier | Standard 15 sec. | Standard 30 sec. | Dating 15 sec. | Dating 30 sec. | Erotic 18+ 15 sec. | Erotic 18+ 30 sec. |
|---|---|---|---|---|---|---|
| 1 | €4.32 | €7.20 | €6.48 | €10.80 | €8.64 | €14.40 |
| 2 | €4.86 | €8.10 | €7.29 | €12.15 | €9.72 | €16.20 |
| 3 | €5.40 | €9.00 | €8.10 | €13.50 | €10.80 | €18.00 |
| 4 | €5.94 | €9.90 | €8.91 | €14.85 | €11.88 | €19.80 |
| 5 | €6.48 | €10.80 | €9.72 | €16.20 | €12.96 | €21.60 |
With a button the rate × 1.2 applies in each case, for example Standard, 6 sec., tier 1: €2.88. We calculate to fractions of a cent (e.g. €5.184 per 1,000 views) and only round on the credit note (§ 23(8)).
Tier rule: § 21. VAT: § 23(6).
Part C: Example calculation
You are in tier 2. On one day the following are valid:
- 800 views with 6-second spots, Standard, without button: 800 × €2.70 / 1,000 = €2.16
- 200 views with 15-second spots, Standard, with button: 200 × (€4.86 × 1.2) / 1,000 = €1.1664
Together that is €3.3264. €3.32 is credited; we carry 0.64 cents forward to the next settlement.
Annex 2 – Service overview Free and ZCROLL+
| Area | Free | Additionally with ZCROLL+ |
|---|---|---|
| Content | Text, notice banner, video, FAQ, gallery (1 instance, 6 images, without before/after), events (display only) | Highlight, background music, downloads; registration and tickets for events; gallery with more images, before/after and multiple instances |
| Business | Opening hours, map, contact, call, service area, availability, services (up to 15, without variants), menu (view only, 1 menu), conditions, imprint | Appointments and booking, lessons, price calculator, shuttle, sitting; online ordering; services up to 100 with variants |
| Trust | Facts and languages | Reviews, team, awards and partners |
| Selling and promotions | Shop (showcase, 6 products, external links only), support (link) | Promotions and promo codes, prize wheel; vouchers, digital products, more products; tips via ZCROLL |
| Personal | all 13 types, collections with 12 entries each | full limits |
| Games | Reaction test, quiz, mental arithmetic sprint, whack the avatar, memory, stack tower, blind stopwatch, colour chaos | – (prize wheel see above) |
| General | 1 instance per type, standard look, statistics 7 days, note "Made with ZCROLL" | multiple instances, all looks, audience, statistics 12 months, without note |
| Ads | Visitors see ads (§ 10) | ad-free; earning possible with business status (§ 19) |
| Referrals | Free months for referrals (§ 16a) | with business status, commission instead of free months as an option (§ 16a(5)) |
Features with online payment (paid tickets, vouchers, digital products, tips via ZCROLL) show "Online payment coming soon" until widget payments start (§ 2(5)).
Annex 3 – Ad policy
The ad policy is available at https://zcroll.com/ad-policy.
Annex 4 – Data processing agreement
We send you the data processing agreement for your customers' data (§ 33(2)) on request to support@zcroll.com.
Annex 5 – Withdrawal notice for ad credit
There is no right of withdrawal for ZCROLL+ on the web (§ 13(5)). The following notice only applies to consumers who top up ad credit (e.g. for "Promote profile").
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day of the conclusion of the contract, i.e. the day of the top-up.
To exercise the right of withdrawal, you must inform us (Fruity Pages (Eenmanszaak), owner Michael Marco Geilenkirchen, Tentstraat 86, 6291 BJ Vaals, Niederlande, KvK 53664574 (Kamer van Koophandel), VAT ID NL002522680B64, email: support@zcroll.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, email or the withdrawal function on our website at https://zcroll.com/ads/withdraw). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To Fruity Pages (Eenmanszaak), owner Michael Marco Geilenkirchen, Tentstraat 86, 6291 BJ Vaals, Niederlande, KvK 53664574 (Kamer van Koophandel), VAT ID NL002522680B64, email: support@zcroll.com:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
Annex 6 – Self-billing procedure
(1) We settle your service when earning by credit note (self-billing, § 23(5)). You do not issue us an invoice of your own.
(2) Each credit note bears a sequential number, your and our details, the service period, the amounts and – depending on the tax case – the VAT or the reverse-charge note.
(3) Check every credit note. If it is wrong, tell us without delay at support@zcroll.com; we correct it with a new credit note.
(4) If your tax details change (e.g. legal form, small business, VAT ID), tell us immediately.